Privacy policy

Privacy Policy

Last Updated: September 22, 2026

This Privacy Policy explains how Lunavekro ("Lunavekro," "we," "us," or "our") collects, uses, and protects information when you visit or make a purchase from lunavekro.shop.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our services, we may collect information such as:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order details

  • Payment-related information

  • Device and browser information

  • IP address

  • Website usage information

  • Information you voluntarily provide when contacting us

Payment card information may be processed directly by Shopify, Shopify Payments, or another authorized payment provider. We generally do not have direct access to complete payment card numbers.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders;

  • Process payments;

  • Arrange shipping and delivery;

  • Provide customer service;

  • Process returns, exchanges, and refunds;

  • Communicate with you about your orders;

  • Prevent fraud, abuse, and unauthorized transactions;

  • Maintain and improve our website;

  • Analyze website performance and customer interactions;

  • Send marketing communications where permitted by law; and

  • Comply with applicable legal and regulatory requirements.

3. Information Sharing

We may share information with trusted service providers when reasonably necessary to operate our business.

These service providers may include:

  • Shopify and Shopify-related services;

  • Payment processors;

  • Shipping and fulfillment providers;

  • Website and technology service providers;

  • Analytics and marketing service providers; and

  • Professional, legal, or regulatory service providers where appropriate.

We do not sell your personal information for monetary consideration.

4. Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce infrastructure that allows us to sell products and process customer orders.

Information submitted through our store may therefore be processed by Shopify and its service providers in accordance with their applicable privacy practices.

5. Cookies and Similar Technologies

We may use cookies, pixels, analytics technologies, and similar tools to:

  • Keep our website functioning;

  • Remember preferences;

  • Understand website traffic;

  • Improve website performance;

  • Provide relevant advertising where permitted; and

  • Protect our website and customers from fraudulent activity.

You may be able to control certain cookie preferences through your browser or applicable cookie settings.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:

  • Request access to personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal information;

  • Object to or restrict certain processing;

  • Request portability of certain information; and

  • Withdraw consent where processing is based on consent.

To make a privacy-related request, contact us at:

karsynaliana4894@outlook.com

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

11. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact:

Lunavekro
Email: karsynaliana4894@outlook.com
Website: lunavekro.shop